Air conditioning
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The accommodation has air conditioning in all living rooms and bedrooms.
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Barbecue
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The accommodation has a gas barbecue for outdoor use.
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Bed linen & towels
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Beds are made up with fresh linen and clean towels are provided as well as for the pool and the sauna.
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Cancellation
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8 weeks or more before the arrival date, a booking can be cancelled with no penalty. Down payments made will be refunded. Between 4 and 8 weeks before the arrival date, 50% of the rental fee is payable on cancellation. If the booking is cancelled 4 weeks or less before arrival, the full rental fee is due.
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Charges
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All rates include regular cleaning during the stay, end-of-stay cleaning, internet (WLAN), bed linen, towels, electricity, water, air conditioning, and parking.
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Check-in
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Check-in is between 15:00 and 20:00. A check-in after 20:00 is possible via key safe. Please note that generally it is not possible to check-in earlier than the indicated time. Depending on availability, an early check-in can be booked for a fee at short notice. It is not possible to store luggage at the accommodation before check-in.
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Check-out
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Check out is before 10:00 on the day of departure. Depending on availability, a late check-out can be booked for a fee at short notice.​​ It is not possible to store luggage at the accommodation after the departure.
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Cleaning
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The accommodation will be cleaned regularly during the stay and at the end of the stay.
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Cot & high chair
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A cot and high chair cannot be provided.​​
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Extra beds
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The accommodation can accommodate a maximum of 6 guests. Additional beds cannot be provided.​
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Fireplace
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The accommodation has a fireplace. Firewood will be provided.​
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Heating
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The air conditioning units of the accommodation can be used for heating in winter.​​​
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Internet (WLAN)
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The accommodation has high-speed Internet (WLAN).
​​​​Laundry
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The accommodation has a washing machine and tumble dryer. The use of these is free of charge.
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Minimum length of stay
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The minimum stay is usually 2 nights. Different rules may apply depending on the season and rate. You may arrive and depart on any day of the week.
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Parking
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The accommodation has two secure, off-street parking bays accessed through an electric gate.
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Payment
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At the time of booking, 25% of the rental amount must be paid by PayPal or bank transfer to a South African or German (SEPA) account. The balance of the rental must be paid no later than 8 weeks before arrival.​ If the period between booking and arrival is less than 8 weeks, the total price must be paid immediately.
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Pets
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Unfortunately, pets are not allowed. This will be checked on arrival.
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Pool
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The accommodation's plunge pool can be used all year round. The pool is not heated. Pool towels are provided.
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Power outage (load-shedding)
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South Africa can experience power outages (known locally as load-shedding). The accommodation is equipped with solar energy and a battery storage to be as self-sufficient as possible in the event of load shedding. The most important electricity-powered things such as lights, internet, fridge etc. continue to work. However, certain inconveniences are to be expected
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Sauna
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The accommodation has its own sauna, the use of which is included in the accommodation price. Sauna towels are provided. Please bring your own fragrances for infusions.
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Security
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The property is protected by a wall and a fence. Furthermore, the house is equipped with an alarm system. Franschhoek is generally considered a safe town by South African standards.
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Smoking
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Smoking is not permitted. This also applies to cannibis consumption.
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Toilet paper, dishwasher tablets, soap, etc.
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As is usual with holiday homes, the accommodations is self-catering. On arrival, you are provided with a basic supply of toilet paper, soap, dishwasher tablets, bin bags, coffee, tea, sugar, oil, vinegar, salt, and pepper. Any other or additional supplies are to be brought or purchased by yourself.
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Travel insurance
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To ensure that you are covered for any financial losses incurred in the event of cancellation, for example, due to illness, accident or unemployment, we recommend taking out travel insurance.